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Krush By Keomi
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Krush By Keomi

Policies & FAQ’s

Refund/Exchanges

For any reason, if there is a problem with your order CONTACT US. 


We do not do ANY refunds or provide exchanges.

  • Because of the nature of the products we can not provide refund/ exchanges. So please read ALL policies before checking out & contact us if you have additional questions. 



Wholesale

Processing -  

Processing time refers to the time that is required to make your order, which is contingent upon any orders in front of yours. 


Time frame for processing a wholesale order is 5-11 BUSINESS DAYS. Does not included holidays. Processing time may not take this long, but we have to be realistic. Please understand that there may be wholesale orders ahead of yours.  


Shipping- Time frame for shipping for wholesale order is 3-5 BUSINESS DAYS after it has been processed.


RULES: If you agree to whole sale with Krush By Keomi, you MUST use your own product pictures and product names. 

YOU MAY NOT USE ANY OF Krush By Keomi PRODUCT PICTURES OR PRODUCT NAMES. 

IF YOU HAVE QUESTIONS REGARDING WHOLESALE, PLEASE CONTACT US VIA CONTACT FORM OR EMAIL.

Shipping- How long does Shipping take?

Regular Shipping may take approximately 3-5 business days. This does not include the Weekends or Holidays! Tracking numbers will be sent to the email address you provide at checkout. 

Processing - How long will my order take to Process?

Regular Processing on orders take approximately 1-3 business days.

Regular Pick-Up : Local Only .

Orders for pick up will be Processed & Ready in 1-2 Business Days.

Check Email for updates.  


Lost or Stolen Packages - What do I do?

Krush By Keomi is not responsible for ANY lost items. Please make sure your address is correct before checking out. 

  • If your package is lost or stolen after being shipped from Krush By Keomi , you must contact the USPS @ 1-800-275-8777.
  • Notify us VIA email AFTER you contact USPS, so that we can assist USPS in any way needed.

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